Why don’t you waive your diagnostic fee if we give you authorization to make a repair?

Many homeowners think it’s a deal to hire technicians that don’t charge a service fee. In truth, this may create an integrity issue. If technicians receive pressure from their contractor or if their salary is based on what they service, they might “find” many problems with your system. If a technician knows that his salary is paid beforehand, he can give you an honest assessment.