AIR CONDITIONING REPAIR IN LAS VEGAS NEVADA

Legacy air responded to my request within an hour of me posting on Yelp. Tech Mercutio, MJ was great. Our hvac went out in the middle of the summer, 108 def weather. MJ spent extra time with us trying to find the issue and solution to our problem as it involved electrical to our HVAC. He was able to fix it quickly and get our hvac back on!

From the initial call to make an appointment through the service call, all was amazing. Very polite, professional and people oriented. There was a discrepancy with billing that they immediately corrected with apologies. I highly recommend them for your electrical needs. Thank you

Thomas came out to inspect the installation of our beautiful new unit and I was blown away by how knowledgeable, respectful and courteous he was. Usually people don't like when you hover and ask a bunch of questions while they work but he was so incredibly thorough, he didn't mind one bit answering all of my questions and walking me through everything he was doing. Thomas took his time and was extremely confident and detailed in his work. It can be scary spend that much money on something you don't know too much about but I definitely felt really good and secure about my purchase from Legacy by the time Thomas was done with his inspection. They truly care about their customers like family and I highly recommend using them.

Hello Viewers, after my first review, I was surprised that next morning at 7:18am I received call from the management of this company and asked me about last evening incident. I explained them. They apologized and promised me that will resolve my problem as quick as possible. Guess what in next five minutes I got a message from the company that the Technician is on the way. And right after 3 minutes Miss Lisa called me that company sent a Technician from Vegas, he will be in Laughlin soon.
Technician Mr. Darmon Lee arrived my property and after couple of hours he fixed the electrical issue and my business is back in service.
Mr Darmon Lee is an amazing, hard worker and knowledgeable Person & Technician. I must say he is an asset of the company.
Here I must thanks to the Management for their quick response and looking after the customers complaints.
Now I am giving 5 stars to the Management and Technician Darmon Lee.
And hope the customer service and the Dispatcher of this company learn from the management. How to take care and response the emergency calls.
Thanks again😊😊😊😊😊

The worst service I ever seen. This company is amazing, looks like Management never check what’s going on in their absence…customer service sent the detail to dispatchers and they never respond to the customer hours n hours. Same thing happened with me. Today I called at 5:30pm for an emergency service fdue to electrical issue in my restaurant. After one hour I called again and customer service said they are forwarding to the dispatcher…. I wait then my partner called the same answer we received… after that I called again at 8:35pm.. the funny thing is that they repeatedly said the same words.. and now it’s 9:35pm. No response yet..finally I closed the restaurant for tonight..
It’s not a complaint, just passed on my exp
So please make sure whenever, you call this company for an emergency be prepared for no response from dispatchers.

Dave came out and got us fixed right away. This was our first time using Legacy, their shop is right down the road. Dave diagnosed the system very fast and got us up and running in 30 minutes. They gave us excellent service starting with the office through the repair. We would definitely use them again in the future.

Had Nick as my technician, thoroughly inspected my AC and helped me in the process with buying a new one. Had an issue with the billing and loan and management was able to fix the pricing issue and adjust my loan to extremely favorable terms. Great company, honest, will be using them for all my AC needs in the future and will recommend them to my friends and colleagues.