Frequently Asked Question

What services does Legacy Cooling, Heating, Plumbing, and Electrical offer in Las Vegas and Reno?

Legacy offers a wide range of services, including HVAC installation, maintenance, and repair, plumbing services, and electrical upgrades for homes and businesses throughout Las Vegas and Reno.

What are the benefits of regular HVAC maintenance from Legacy in Nevada?

 Regular HVAC maintenance from Legacy helps improve efficiency, extend the lifespan of your system, and reduce energy bills, providing comfort during hot Las Vegas summers and chilly Reno winters.

How often should I have my air ducts cleaned by Legacy in Las Vegas?

It’s recommended to have your air ducts cleaned every 3-5 years, but Legacy can help you determine the best schedule based on your home environment and any allergy concerns.

Why is my air conditioner blowing warm air in Las Vegas?

Warm air from your AC can be caused by low refrigerant, a dirty filter, or malfunctioning components. Legacy Cooling can quickly diagnose and repair the issue to restore comfort.

Who is Leo the Lion?

Leo the Lion is Legacy’s mascot, symbolizing our strength, reliability, and commitment to excellent customer service in all of our cooling, heating, plumbing, and electrical services across Las Vegas and Reno.

How long has Legacy been in business?

Legacy has been proudly serving homes since 1999, “pouncing” on home problems with reliable cooling, heating, plumbing, and electrical services. With over two decades of experience, Legacy has built a reputation for quality service and customer satisfaction in Las Vegas and Reno.

Are Legacy technicians background checked, licensed, insured, and drug tested?

Yes, all Legacy technicians are background checked, licensed, insured, and drug tested. Legacy ensures that their team is highly qualified and trustworthy, providing customers in Las Vegas and Reno with safe, professional, and dependable service.

Do you charge extra for after-hours and holiday calls?

No, Legacy does not charge extra for after-hours and holiday calls. We are committed to providing exceptional service whenever you need it, without unexpected fees or additional charges.

What is a NATE certification?

NATE (North American Technician Excellence) certification is a professional credential for HVAC technicians. It signifies that a technician has passed rigorous testing to demonstrate their expertise in heating, ventilation, air conditioning, and refrigeration systems. Legacy employs NATE-certified technicians to ensure customers receive the highest level of skilled service.

What is a SEER rating?

A SEER (Seasonal Energy Efficiency Rating) is a rating given to AC equipment to help the consumer gauge the efficiency of the unit. How much it helps you depends on how much you use your equipment. If you are the type that sets their thermostat at 80-85 during the summer and never touch it then our suggestion would be that your needs are low and the most cost efficient system for you is a lower SEER rating.

Why are parts online so much cheaper compared to what you charge to install them?

While ordering a part for your heating or cooling unit online might seem cheaper, there’s more to it than just the cost of the part. When you hire a technician, you’re paying for their expertise, experience, and the quality assurance that comes with professional service. The price reflects not only the cost of the part but also the technician’s extensive training, skills, and the guarantee of a job done correctly and safely.

What is the average lifespan of a furnace in Las Vegas homes?

Furnaces typically last 15-20 years with regular maintenance. Legacy Heating can help extend the lifespan of your unit through expert servicing and repairs.

How often should I change my filters?

Filters should typically be changed every 1-3 months, depending on the type of filter, your household’s air quality, and how often your system runs. Homes with pets or allergy concerns may need more frequent changes, while high-efficiency filters can last longer. Regular filter changes help maintain system efficiency and improve indoor air quality.

Why is my air conditioner making a loud noise?

A loud noise from your air conditioner could indicate a problem, such as a loose component, a broken fan blade, or issues with the compressor. Rattling, banging, or squealing noises are often signs that your system needs professional attention. Legacy’s technicians can diagnose the cause of the noise and provide the necessary repairs to keep your AC running smoothly.

What is your service area?

Legacy Cooling, Heating, Plumbing, and Electrical proudly serves the Las Vegas and Reno areas, providing reliable and professional home services throughout these regions and their neighboring communities. Our goal is to ensure comfort and quality solutions for all our customers within our service area.